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Privacy Policy

Last updated: January 2026

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1. Introduction

This Privacy Policy explains how JM Loft Solutions (“we”, “our”, or “us”) collects, uses, and protects your personal information when you visit or interact with our website: https://www.jmloftsolutions.co.uk (“Website”).

We are committed to protecting your privacy and ensuring compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our Website, you consent to the practices described in this policy.

 

2. Who We Are

JM Loft Solutions
Southampton Road, Fordingbridge, SP6 2LG
Email: mike@jmloftsolutions.co.uk
Website: https://www.jmloftsolutions.co.uk

We are the data controller for the personal information collected through this Website.

 

3. Information We Collect

We may collect and process the following types of information:

  • Personal Identification Details – Name, email address, phone number, or any other details you provide via our contact forms or email communication.

  • Communications Data – Information contained in messages, enquiries, or feedback you send to us.

  • Technical Information – IP address, browser type, device details, and other analytical data collected automatically through Wix’s platform and analytics tools.

  • Cookies and Usage Data – Certain cookies are used to enhance your experience and provide Website functionality (see the upcoming Cookie Policy for details).

 

4. How We Collect Your Information

We collect data in the following ways:

  • Information you voluntarily submit to us through contact forms, emails, or service enquiries.

  • Information automatically collected by Wix and related analytics tools when you access or use our Website.

 

5. How We Use Your Information

We may use your information to:

  • Respond to your enquiries or requests.

  • Provide quotations or information about our services.

  • Improve and personalise the Website experience.

  • Maintain Website security and performance.

  • Comply with legal and regulatory obligations.

We will never sell or rent your personal data to third parties.

 

6. Legal Basis for Processing

We process personal data under one or more of the following lawful bases:

  • Consent – when you provide your details and request that we contact you.

  • Contract – when we process data necessary to perform agreed services.

  • Legitimate Interests – for Website management, analytics, and business operations.

  • Legal Obligation – when processing is required by law.

 

7. Data Storage and Third-Party Services

Our Website is hosted and managed via Wix.com Ltd, a platform that may securely store and process your data on servers located in multiple regions, including the EU, Israel, and the USA. Wix complies with international data protection standards and provides security certifications in line with GDPR requirements.

We may also use other reputable third-party tools (such as email hosting or analytics providers) solely for operational purposes, ensuring all comply with UK data protection legislation.

 

8. Data Retention

We retain personal data only as long as necessary to fulfil the purpose for which it was collected or as required by law. Information submitted through contact forms is generally retained for up to 12 months, unless longer retention is necessary for ongoing correspondence, accounting, or legal reasons.

 

9. Your Data Rights

You have the right to:

  • Access a copy of your personal data we hold.

  • Request correction of inaccurate or incomplete information.

  • Request deletion of your data (“right to be forgotten”).

  • Object to processing or withdraw consent at any time.

  • Request transfer of your data to another service provider (data portability).

To exercise any of these rights, contact us at: mike@jmloftsolutions.co.uk

If you believe your data has been mishandled, you also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

 

10. Data Security

We take reasonable technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, alteration, or disclosure.

While we use secure technology and hosting providers (including SSL encryption), no method of data transmission over the Internet is completely secure. You provide personal information at your own risk.

 

11. Links to Third-Party Websites

Our Website may include links to third-party sites (e.g., suppliers, partners, or resources). We are not responsible for their privacy practices or content. You should review each third-party site’s privacy policy before providing personal information.

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12. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a new “Last Updated” date. You are encouraged to review this policy regularly to stay informed about how we protect your information.

 

13. Contact Us

If you have questions about this Privacy Policy or how we handle personal data, please contact:

JM Loft Solutions
Southampton Road, Fordingbridge, SP6 2LG
Email: mike@jmloftsolutions.co.uk
Website: https://www.jmloftsolutions.co.uk

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